Delivery CostsSorry please note we can not accept orders to BFPO addresses
For UK
ALL UK Under 1kg £2.50
ALL UK Over £65 FREE
ALL UK Under £65, But Over 1kg £6.50
Saturday Delivery to Mainland UK £25.50 (must have the order by, 2pm Friday)
Some postcodes we can't send on Saturday Delivery like AB 51
Channel Islands
Jersey and Guernsey
Under packed weight 1kg, £2.13 ( No Vat)
1kg - 25kg, £18.00 ( No Vat), 2 day service
25.01kg - 50kg £36.00 ( No Vat), 2 day service
50.01kg - 75kg £54.00 ( No Vat), 2 day service
FOR EU ORDERS ( AS BELOW )
ALL EU Under 1kg £15.00 ( we now only use SIGNED for Delivery services )
Over 1kg :-
Belgium £23.40 for Each 25kg parcel
Denmark £25.20 for Each 25kg parcel
Finland £40.00 for Each 25kg parcel
Germany £23.40 for Each 25kg parcel
Greece £43.80 for Each 25kg parcel
Holland / Netherlands £23.40 for Each 25kg parcel
Rep. Ireland £23.40 for Each 25kg parcel
Luxembourg £23.40 for Each 25kg parcel
Norway £69.00 for Each 25kg parcel
Please also provide Social Security Number for orders to Norway
Portugal £40.00 for Each 25kg parcel
Spain £30.00 for Each 25kg parcel
Czech Republic £30.00 for Each 25kg parcel
Switzerland £67.30 for Each 25kg parcel
Iceland £69.00 for Each 25kg parcel
Austria £25.20 for Each 25kg parcel
France £23.40 for Each 25kg parcel
Hungary £40.00 for Each 25kg parcel
Italy £30.00 for Each 25kg parcel
Sweden £40.00 for Each 25kg parcel
We have a flat parcel rate per 25kg so if you order 8kg of goods, its still going to be the 25kg price, Delivered by DPD ( Geopost), Parcel Force UKmail from 2 - 10 days
Mail Order takes on average between 2 - 5 working days, which is delivered by Royal Mail ( Under 1kg) or DPD, Parcel Force , UKamil (signed service)( over 1kg). Once the parcels have left our premises the responsibility for delivery is with the Royal Mail or DPD
If your parcel is over 1kg it should be with you in a Day or 2 Via DPD Parcel Force, for mainland UK you should also get an email from DPD or UKmail, as long as the email address is correct. You will get an email from DPD on the Morning of delivery with an approximate delivery time, don't worry if you miss the email they will try to deliver anyway and in that email will be options to change the delivery date and it will even to be enable you to track the parcel.
We are not responsible for late delivery's that may of happened once the parcel has left us as we will try and get the parcel out to you as fast as we can.
Please contact us if you have any problems, problems do happen but we are always here to help.
Please report non-delivery after 10 days of placing the order and IT MUST BE before 30 days. IF over 30 days there is nothing we can do to find your parcel, refund for the goods, or anything, it is down to you to let us know of a problem
Orders are dispatched by post / carrier to the name and address you have given to us. If we have received incorrect or inadequate information for the delivery of the goods we cannot accept any liability for late or failed delivery as a result of this. DPD / Our Carriers delivery times are 8.30am - 5.30pm, during busy periods upto 7pm has been known.
If you fail to respond to cards or any communication that have been left by us or the carriers and the parcel is returned to us via the carrier. We will refund the cost of the good minus an adminstration charge of £18.00
As for each parcel returned to us this costs us money
By you agreeing to these terms and conditions before you place an order means you are over 18 years old
If you request a none signature delivery, like "leave at back of house" We are not responsible neither are our carriers for the loss. We will not replace or refund any parcels that have not been received, as these have more than likely been stolen.
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