The Home Brew Shop Delivery Costs

Delivery Costs for The Home Brew Shop UK

By accepting these terms and conditions prior to placing an order, you confirm that you are over 18 years of age.

Important Notice:

Please note: We are unable to accept orders addressed to BFPO locations, PO Boxes, or parcel collection points.

UK Mainland Delivery - The Home Brew Shop

Free Delivery for UK Mainland Home Brew Orders over £72.00

Mail Order for the UK takes on average between 1–3 working days, delivered by:

Royal Mail 48 Tracked under 1.7kg
Courier signed service over 1.7kg

If you encounter any issues with your delivery, please contact us promptly. We will make every effort to assist and liaise with the courier service to help resolve the matter efficiently.

While we utilise 24-hour and 48-hour parcel services, these refer to the courier service types and not guaranteed delivery time frames. Orders may still take 1 to 3 working days to arrive, depending on processing and dispatch schedules.

For first-time orders, parcels will not be left without a signature. Additionally, any order valued over £120 will require a signature upon delivery to ensure secure receipt.

Our couriers are unable to call before arrival or wait at the premises. If you’re not available to receive the delivery, please ensure alternative arrangements are in place.

If you provide your mobile number, we can include it with your parcel details to enable delivery updates via text message.

UK Mainland Delivery Rates:

All UK under 1.7kg: £3.30 + VAT = £3.96
Mainland UK over £72: FREE (Some areas may have surcharges)
Mainland UK under £72 but over 1.7kg: £6.00 + VAT = £7.20
Saturday Delivery to Mainland UK: £21.25 + VAT = £25.50
(Must order by 2pm Friday)

Saturday Delivery Not Available for Zones DB and BC

Highlands & Islands (48hr Service, No Saturday Delivery)

DHL Zones D:

AB31- AB38

AB41- AB56

GY1 - GY10

JE1 - JE5

KA27- KA28

PA21 - PA50

PA60 - PA78

PA80

PH4 - PH44

PH49 - PH50

IM1 - IM9

ZE1 - ZE3

Under 1.6kg: £3.30 + VAT = £3.96
Up to 27kg: £13.50 + VAT = £16.20
27kg–54kg: £22.50 + VAT = £27.00
54kg–81kg: £31.50 + VAT = £37.80
81kg–108kg: £40.50 + VAT = £48.60
108kg - 135kg: £49.50 + VAT = £59.40
135kg - 162kg: £58.50 + VAT = £70.20
162kg - 189kg: £67.50 + VAT = £81.00

Channel Islands (48hr Service, No Saturday Delivery)

Jersey and Guernsey

Under packed weight 1.6kg: £3.30 (No VAT)
1.7kg–25kg: £25.00 (No VAT) — 2–4 day service
25.00kg–50kg: £40.00 (No VAT) — 2–4 day service
50.00kg–75kg: £55.00 (No VAT) — 2–4 day service
75kg – 100kg: £70.00 (No VAT) — 2–4 day service
100kg – 125kg: £85.00 (No VAT) — 2–4 day service
125kg – 150kg: £100.00 (No VAT) — 2–4 day service

Additional Information

For parcels over 1.7 kg, delivery within mainland UK typically takes a few working days via our designated carriers. Provided a valid email address is supplied, you should also receive tracking updates directly from the courier.

While we strive to dispatch all orders promptly, we are not responsible for delays that may occur once a parcel has left our premises. Delivery times may vary depending on the courier service.

We always aim to dispatch as quickly as possible.

Non-delivery must be reported no sooner than 10 days and no later than 30 days from the date of order. Unfortunately, we are unable to investigate, locate, or issue refunds for parcels reported as missing beyond this 30-day window. It is the customer's responsibility to notify us within this time frame.

Orders are dispatched via postal or courier services to the name and address provided at checkout.

It is the customer’s responsibility to ensure that all delivery information is accurate and complete. We cannot accept liability for delayed or failed deliveries resulting from incorrect or insufficient address details.

Each step of the ordering process allows you to check and amend any errors before submitting the order. It is your responsibility to check that you have completed the ordering process correctly.

When placing an order on the website, providing a full correct email address is provided, you will receive an order confirmation. Customers are responsible for verifying that the order confirmation is complete and accurate. Any discrepancies must be reported to us immediately. The company shall not be liable for errors not promptly disclosed.

Carrier delivery times typically range from 8:30 AM to 5:30 PM; however, during peak periods, deliveries may occur as late as 7:00 PM.

If a parcel is returned to us due to non-response to delivery cards or communications from us or our carriers (either phone or email) we will issue a refund for the value of the goods, less an administration fee of £18.00.

If you request a non-signature delivery (e.g., 'leave at the back of the house'), neither we nor our carriers can accept responsibility for any loss or theft. Parcels marked as delivered but not received will not be replaced or refunded. For high-value orders, we reserve the right to withhold delivery if a secure drop-off location is not available.

Please note that, on occasion, items may be packed inside other products, such as starter kits or equipment boxes, to minimise damage and optimize space. If you believe an item is missing, we kindly ask that you check inside all packaging before contacting us.