VineCo ESTATE Malbec Wine Making Kit

Use this text to answer questions in as much detail as possible for your customers.

Due to the UK not being part of the EU we no longer offer any shipping to the EU.

Sorry to say We are not able to send any more products to NI due to the GSPR coming in to force on the 13th December 2024

We offer 24-hour and 48-hour Parcel Services, but this does not guarantee that the parcel will be received within this timeframe.

Normal delivery times are on average between 1-3 working days. But sometimes this can be longer During busy times like Christmas and Bank Holidays.

Heavy Parcels those over 1.5kg are delivered by Parcel Force or DHL.

For those under 1.5kg We use Royal Mail 48 hour tracked service.

if a problem happens with the delivery please let us know and we will do our best to help, we can talk to FedEx or DHL to help solve the problem.

We only know of the problem if you tell us about the problem, we can't help if we are not told about the issue.

1st orders with us, parcels will not be left with out a signature OR if we think they are a high value order over £120 parcels will need to be signed for.

Mainland UK, Order weight Under 1kg = £3.30 + VAT = £3.96.
Mainland UK, order value Over £72 = FREE DELIVERY.
Mainland UK, order value Under £72, But order weight Over 1kg = £6.25 + VAT = £7.50.

Saturday delivery to mainland UK £21.25 + VAT = £25.50 (we must have the order by, 2pm Friday).
Some postcodes we can't send on Saturday Delivery like AB 51.

Parcels are only sent on a 48 hour service, Sorry we can't offer a weekend delivery.

Zone's 2 & 3 = AB31-56, FK17-21, HS, IV, KA, KW, PA,PH, ZE, IM, TR.
Under 1kg £3.30 + VAT = £3.96.
1kg - 27kg = £12 + VAT = £14.40.
27kg - 54kg = £24 + VAT = £28.80.
54kg - 81kg = £36 + VAT = £43.20.
81kg - 108kg = £48 + VAT = £57.60.

Parcels are only sent on a 48 hour service, Sorry we can't offer a weekend delivery Channel Islands Post Codes.

Under packed order weight 1kg = £3.30 ( No Vat).
Order weight is 1kg - 25kg = £18.00 ( No Vat), 2 day service.
order weight is 25.00kg - 50kg = £36.00 ( No Vat), 2 day service.
order weight is 50.00kg - 75kg = £54.00 ( No Vat), 2 day service.